Name change

Can I change the passenger’s name for my on hold booking?

Yes, we offer free name change if the reservation is still on hold and has not been paid for.

Can I change the passenger’s name for my paid booking?

Yes, if the payment is done through cash or credit/debit card we offer name change maximum 24 hours prior to the scheduled time of departure for paid bookings. Name change charges as well as any fare difference will be applicable. 

Name change charges are:

Once the reservation is paid, you will be required to pay a name change fee of PKR 3,500 for domestics flights and AED 350 for international flights, as well as any fare difference if applicable.

Please note that you are required to complete this process at least 24 hours prior to the scheduled time of departure.

*Name change option is not permitted for bookings paid using previous credit/credit vouchers.

I have entered the passenger’s name with the wrong spelling, how can I correct it? 

We request you to Submit Request and attach the passenger’s passport copy. Alternatively, you can contact us on WhatsApp support number +92 21 111 000 035 , Live chat, or call our contact center

My last name is changed after marriage, how can I change that? 

Please send us supporting documents by Submit Request and attach the passenger’s passport copy. Alternatively, you can contact us on WhatsApp support number +92 21 111 000 035, Live chat, or call our contact center.